We’ve answered some of the questions we’re asked most often about our gift boxes, delivery and ordering. If you need anything else, please get in touch and we’ll be happy to help.
What does Strawberry Ledge sell?
We offer traditional British sweets, liquorice, fudge, toffee and gift boxes, carefully packed to make thoughtful gifts for birthdays, thank-yous, celebrations and everyday treats.
Are your gift boxes suitable for posting directly to the recipient?
Yes, our gift boxes are packed to be gift-ready and suitable for sending directly to the person receiving them. Many of our boxes are designed to fit through the letterbox for added convenience.
Do all of your boxes fit through the letterbox?
No, not all of them. Many of our products are letterbox-friendly, but some larger gift boxes need a little more space. Please check each product description for details.
How are your sweets packed?
Our sweets are packed carefully to keep them fresh, presentable and ready to enjoy. Depending on the product, items may be individually wrapped or sealed in bags inside the gift box.
Do you include prices in the parcel?
No, prices are not included inside the parcel, which makes it suitable for sending as a gift.
How long does delivery take?
Delivery times can vary depending on the product and destination, but we aim to dispatch orders promptly. You can find the most up-to-date delivery information during checkout.
Is UK shipping included?
Yes, UK shipping is included in the prices shown on our website.
Can I send an order to someone else?
Yes, you can enter a different delivery address at checkout if you would like the order sent directly to the recipient.
Do you cater for allergies or special dietary requirements?
Please always read the product description and ingredients information carefully before ordering. If you have a question about a specific product, contact us before purchase and we will help where we can.
How can I contact you?
You can contact us using the details on our Contact page and we’ll do our best to help with any questions about products, orders or delivery.